INTERPERSONAL RELATIONSHIPS (PROFESSIONAL COMMUNICATION SKILLS FOR NURSES) 7TH EDITION BY ELIZABETH C. ARNOLD KATHLEEN U

INTERPERSONAL RELATIONSHIPS (PROFESSIONAL COMMUNICATION SKILLS FOR NURSES) 7TH EDITION BY ELIZABETH C. ARNOLD KATHLEEN UNDERMAN BOGGS TEST BANK

Table of contents

PART I Conceptual Foundations of Interpersonal Relationships and Professional Communication Skills

1. Theory-Based Perspectives and Contemporary Dynamics
2. Professional Guides for Nursing Communication
3. Clinical Judgment and Ethical Decision Making
4. Clarity and Safety in Communication

PART II Essential Communication Skills

5. Developing Therapeutic Communication Skills
6. Variation in Communication Styles
7. Intercultural Communication
8. Therapeutic Communication in Groups

PART III Therapeutic Interpersonal Relationship Skills

9. Self-Concept in Professional Interpersonal Relationships
10. Developing Therapeutic Relationships
11. Bridges and Barriers in Therapeutic Relationships
12. Communicating with Families
13. Resolving Conflicts Between Nurse and Client

PART IV Communicating to Foster Health Literacy and Health Promotion and Prevention of Disease Among Diverse Populations

14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease
15. Health Teaching and Coaching
16. Empowerment-Oriented Communication Strategies to Reduce Stress

PART V Accommodating Clients with Special Communication Needs

17. Communicating with Clients Experiencing Communication Deficits
18. Communicating with Children
19. Communicating with Older Adults
20. Communicating with Clients in Crisis
21. Communicating with Clients and Families at End of Life

PART VI Collaborative and Professional Communication

22. Role Relationships and Interpersonal Communication
23. Communicating with Other Health Professionals
24. Communicating for Continuity of Care
25. Documentation in an Electronic Era
26. Communication at the Point of Care Application of e-Health Technologies