INTERPERSONAL RELATIONSHIPS PROFESSIONAL COMMUNICATION SKILLS FOR NURSES BY ELIZABETH C. ARNOLD, KATHLEEN UNDERMAN BOGGS

TABLE OF CONTENT
Pt. I Conceptual Foundations of Nurse-Client Relationships
1. Theoretical Perspectives and Contemporary Issues
2. Professional Guides to Action in Interpersonal Relationships
3. Clinical Judgment: Applying Critical Thinking and Ethical Decision Making
4. Self-Concept in the Nurse-Client Relationship
Pt. II The Nurse-Client Relationship
5. Structuring the Relationship
6. Bridges and Barriers in the Therapeutic Relationship
7. Role Relationship Patterns
8. The Grief Experience: Life's Losses and Endings
Pt. III Therapeutic Communication
9. Communication Styles
10. Developing Therapeutic Communication Skills in the Nurse-Client Relationship
11. Intercultural Communication
12. Communicating in Groups
13. Communicating with Families
14. Resolving Conflict Between Nurse and Client
15. Health Promotion and Client Learning Needs
16. Health Teaching in the Nurse-Client Relationship
Pt. IV Responding to Special Needs
17. Communicating with Clients Experiencing Communication Deficits
18. Communicating with Children
19. Communicating with Older Adults
20. Communicating with Clients in Stressful Situations
21. Communicating with Clients in Crisis
Pt. V Professional Issues
22. Communicating with Other Health Professionals
23. Documentation in the Age of Computers