Ladies Heel Shoes

Delivery Policy:
1. Shipping Options: We offer various shipping options to cater to different needs, including standard shipping, express shipping, and international shipping.
2. Shipping Timeframe: Once your order is placed, we aim to process and ship it within 1-2 business days. The delivery timeframe may vary depending on your location and chosen shipping method.
3. Shipping Costs: Shipping costs are calculated at checkout based on your location and chosen shipping method. We offer free shipping on orders above a certain value, which may vary based on promotional offers.

Return Policy:
1. Eligibility: We accept returns within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received.
2. Return Process: To initiate a return, please contact our customer service team with your order details. We will provide you with further instructions on how to proceed.
3. Return Shipping: The customer is responsible for the return shipping costs unless the item received is defective or incorrect. We recommend using a trackable shipping service to ensure the safe return of the item.
4. Refund or Exchange: Once we receive the returned item and verify its condition, we will process the refund or exchange based on your preference. Refunds will be issued to the original payment method used for the purchase.

Please note that certain items, such as personalized or custom-made products, may not be eligible for return unless they are defective or damaged.

We are committed to resolving any issues or concerns you may have regarding your purchase. If you have any questions or need further assistance, please don't hesitate to reach out to our customer service team, who will be more than happy to assist you.

Thank you for choosing Cheeky Bees, and we appreciate your support!