New York City Street

Shipping time : take 10-25 days

Returns Policy:

• Eligibility: Returns are accepted within 21 days. Items must be unused, in original condition and packaging.
• Process: Contact us with receipt/proof of purchase and photos. Returns only accepted for damaged items or items differing from website specifications.
• Exclusions: We don’t cover returns for misuse, change of mind, or personalized items unless defective.
• Post-30 Days: No refunds or exchanges after 30 days.

Refunds:

• Conditions: Refund requests must be reasonable.
• Process: Check with bank and credit card company for refund status. Notification upon receipt and inspection of return.
• Refund Method: Credit to the original payment method within a set number of days.

Cancellation:

• Time Frame: Cancellations within 24 hours of order placement.
• Process: Email within 24 hours to cancel.
• Refund Timing: Processed within 24-48 hours before reflecting in bank account.