Essential Communication Second Edition by Ronald Adler, Athena du Pre,George Rodman

This is no ordinary textbook. With its revamped design, 
highly visual features, and concise coverage, 
the second edition of Essential Communication is a practical, 
interactive guide for students. Exercises and self quizzes 
help students reflect on their own communication patterns and 
improve their skills. Focused on the fundamentals, every element 
of this text helps students become better communicators online, 
in person, at home, and at work.