INSTRUCTOR SOLUTION MANUAL FOR EXPERIENCING MIS 5TH CANADIAN EDITION BY DAVID M KROENKE, ANDREW GEMINO, PETER TINGLING CONTENTS Introduction: Organizing The Course 1 Chapter 1: Information System And You 5 Chapter 2: Business Processes and Decision Making 15 Chapter 3: Productivity, Innovation and Strategy 27 Chapter 4: Hardware and Software 42 Chapter 5: Database and Content Management 52 Chapter 6: The Cloud 64 Chapter 7: Organizations and Information Systems 74 Chapter 8: Decision Making and Business Intelligence 87 Chapter 9: Social Networking, Ecommerce, and the Web 99 Chapter 10: Acquiring Information Systems through Projects 106 Chapter 11: Structure, Governance, and Ethics 117 Chapter 12: Managing Information Security and Privacy 129 INTRODUCTION ORGANIZING THE COURSE We have learned quickly that there are as many ways to organize the Introduction to MIS course as there are instructors for the course. Each instructor and institution brings their own unique perspective and approach. This variety is a testament to the richness in the content that surrounds this course. We have tried, in this book, to support this variety in pedagogy by developing materials that supports different ways for organizing and delivering content. OUR COURSE ORGANIZATION Since we believe there is no ―best‖ way to organize this course, we offer as a starting point the way we have organized the course at our institution. Our course covers 13 weeks with a midterm at week 7 and a final during the final exam period. We lecture for 2 hours a week to approximately 150 students. An additional hour of student time per week is spent in a tutorial, of less than 20 students, where students are introduced to business applications such as MS Office Suite (including Access), MS Visio and Adobe Dreamweaver and Fireworks. The last two one-hour tutorial sessions are used for group project presentations where groups of students are asked to provide a 10 minute presentation of a particular IS topic (e.g. identify theft, data mining, firewalls, IS audit). ASSIGNMENTS, QUIZZES, AND EXAMS Our course requirements include the following: 2 personal assignments (one before the midterm and one after the midterm) 1 group project 8 weekly quizzes Midterm exam Final exam Our personal projects provide a challenge for students to apply the knowledge they have gained in both the tutorials and the lectures. Our student assignments vary each semester, but if you are looking for some suggestions please contact us and we will provide you with some of the examples we have used in the past. The weekly quizzes may be of interest to some instructors. We use WebCT to deliver the content for our course and we make use of the assessment tool to provide weekly quizzes from week 3 to week 12 (skipping the midterm week). The quizzes are worth 1% each. We use the questions in the question bank to fill the quizzes. The quizzes can be completed online by students at any time during the week, but always before the lecture. Quiz material is focused on the lecture to be delivered that week (not on material that has