Supercommunicators: How to Unlock the Secret Language of Connection, by Charles Duhigg, Digital Book Download - PDF

Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation.

Communication is a superpower and the best communicators understand that whenever we speak, we’re participating in one of three conversations: practical (What’s this really about?), emotional (How do we feel?), and social (Who are we?). You're unlikely to connect if you don’t know what kind of conversation you’re having.

Supercommunicators know the importance of recognizing and matching each kind of conversation, and how to hear the complex emotions, subtle negotiations, and deeply held beliefs that color so much of what we say and how we listen. Our experiences, values, emotional lives, and how we see ourselves and others shape every discussion, from who will pick up the kids to how we want to be treated at work. In this book, you will learn why some people can make themselves heard and to hear others, so clearly.

With his storytelling that takes us from the writers’ room of The Big Bang Theory to the couches of leading marriage counselors, Duhigg shows readers how to recognize these three conversations and teaches us the tips and skills we need to navigate them more successfully.

Ultimately, he delivers a simple but powerful lesson: We can connect with anyone with the right tools.

PLEASE NOTE

• ISBN-10 ‏ : ‎ 0593243919 ISBN-13 ‏ : ‎ 978-0593243916

• This is a digital product available for instant download! We do not send a physical item by mail.

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