Basic Statistical Tools for Improving Quality 1st Edition

This book serves as an accessible introduction to improving the quality of processes and systems, with a focus on statistical process control (SPC). Unlike many technical manuals on SPC, this book stands out in two key ways: (1) it introduces the basic tools of SPC in a straightforward, non-mathematical manner, and (2) it allows readers to easily learn and apply these methods using free software (eZ SPC 2.0), which is available for download online.

The book covers QC7 Tools, control charts, and statistical analysis, including the basics of experimental design. Rather than diving into theoretical explanations of analytical methods, it emphasizes interpreting results using the software, making it an approachable resource for beginners.