Question 1

How can I get a pattern?

Accepted Answer

After paying for the goods you can download the PDF file from the site

Question 2

What format are the patterns uploaded in?

Accepted Answer

All files are in PDF format

Question 3

When will the item be shipped out of stock?

Accepted Answer

Items out of stock will be shipped within 2-3 business days (not including holidays and weekends)

Question 4

When will the “made-to-order” product be shipped to order?

Accepted Answer

After payment, it will take approximately 30 business days to create and ship this item (excluding holidays).

Question 5

From which country is the product delivered?

Accepted Answer

The goods are delivered from Russia

Question 6

Сan I cancel the order?

Accepted Answer

Cancellation of the order is valid for 24 hours

Question 7

Can I return an order?

Accepted Answer

Items in my store cannot be returned or exchanged.

Question 8

how to download pdf patterns?

Accepted Answer

watch video instruction  https://youtu.be/lToFDg4lepg

ArtKnitDesign

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