Organizational Behavior 16th Edition by Robbins Judge - Test Bank

Organizational Behavior, 16e (Robbins/Judge)

Chapter 1   What Is Organizational Behavior?

1) ________ are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations.

A) Assistants

B) Managers

C) Secretaries

D) Interns

E) Apprentices

Answer:  B

Explanation:  B) Managers are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations. They make decisions, allocate resources, and get work done by other people.

LO:  2

Difficulty:  Easy

Quest. Category:  Concept

Learning Outcome:  Discuss the factors influencing individual decision making in organizations

2) Sally Mitchell works as a manager at an environmental organization. She is currently working on a global warming project and decides which tasks related to creating awareness about the issue need to be done. In addition, she is also deciding which members of her team will work on engaging with the public and which will work on lobbying with the government. She is also assigning people as team members to ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell undertaking?

A) planning

B) organizing

C) scrutinizing

D) controlling

E) envisioning

Answer:  B

Explanation:  B) Managers are responsible for designing an organization's structure. This function is called organizing. It includes determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.

LO:  2

AACSB:  Analytic Skills

Difficulty:  Hard

Quest. Category:  Application

3) Johanna Reid, a campaign manager at a child rights organization, recently started working on an illiteracy project. During the project, she needs to motivate team members to attain their project milestones and direct them through different phases of the project. Which of the following kinds of functions will these tasks be covered under?

A) planning

B) organizing

C) scrutinizing

D) evaluating

E) leading

Answer:  E

Explanation:  E) The leading function of managers involves motivating employees, directing their activities, selecting the most effective communication channels, and resolving conflicts among members.

LO:  2

AACSB:  Analytic Skills

Difficulty:  Hard

Quest. Category:  Application

Learning Outcome:  Discuss the factors influencing individual decision making in organizations

4) Lesley Torres is a project manager for the campaign "Action against Deforestation in Indonesia." She recently faced a glitch when the campaign could not be launched publicly according to schedule. Torres monitored the schedule to find the cause of the delay before speeding up the implementation process by allocating more members for the implementation phase. By doing this, which of the following functions is she performing?

A) controlling

B) planning

C) formulating

D) leading

E) organizing

Answer:  A

Explanation:  A) To ensure things are going as they should, management must monitor the organization's performance and compare it with previously set goals. If there are any significant deviations, it is management's job to get the organization back on track. Tasks which involve monitoring, comparing, and potential correcting are part of the controlling function.

LO:  2

AACSB:  Analytic Skills

Difficulty:  Hard

Quest. Category:  Application