How much does shipping cost?

Shipping fees can vary based on your shipping location and the quantity of items you purchase.

What is the estimated delivery time for my order?

You can typically expect your order to arrive within 5-14 business days. The specific delivery time depends on the number of items you order and your delivery location.

Why is my order taking longer than usual?

Please be aware that order processing times may be extended due to safety measures and increased order volumes, particularly during peak holiday seasons. Normally, orders are processed within 5-7 business days.

I purchased an item earlier, but now it's on sale. Can I request a price adjustment?

Sales and promo codes related to holidays cannot be applied retroactively to prior orders. However, if an item is on sale due to a permanent price reduction (and not due to holiday promotions or codes), you may contact us within 14 days to inquire if your purchase qualifies for a price adjustment.

What do I do if I encounter issues while making a purchase?

If you encounter difficulties while placing an order, please reach out to us immediately, and we will assist you in resolving the issues and ensuring a smooth order process.

My tracking order isn't working?

It may take 2-3 days for your tracking order to appear in the shipping carrier's system. If it still does not work after this timeframe, please contact the shipping carrier for further assistance.

My order is missing or has been damaged?

We stand by the quality of the products you've purchased. If you believe your order has been materially damaged, please initiate a claim by contacting us

Can I make changes to my order information?

As our orders are custom-produced, we offer a limited window for address changes, typically within 6 hours after placing your order. To check if your order is still eligible for changes.

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Dewell Gift Shop

Seller Since 2023

Shop Bio

In Loving Memory: Crafting Treasured Pet Memorials Thank you for considering Dewell for your pet memorial needs. 🌟 Our Craftsmanship 🌟 Each canvas and poster we create isIn Loving Memory: Crafting Treasured Pet Memorials Thank you for considering Dewell for your pet memorial needs. 🌟 Our Craftsmanship 🌟 Each

Delivery & Return Policy

Shipping and Return Policy

Returns:Not Accepted

But please contact me if you have problems with your order.

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Delivery & Return Policy

Shipping and Return Policy

Returns:Not Accepted

But please contact me if you have problems with your order.

Dewell Gift Shop

Shop Bio

Featured Products

CustomizablePersonalized Dog Poster, Dog Memorial Poster, Dog Loss Gift, Cat Loss Gift, Pet Loss Gift

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All Products

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Frequently Asked Questions