Shipping & Return Policy

Following are the terms and conditions that constitute our Shipping Policy:

Domestic Shipping Policy

Shipment processing time during normal days

All orders are processed within 3-4 business days or depending on availability. If the product is only fabric or unstitched then it may process at a given time. If the product for stitched then it will place taking time

Note: Orders will not be shipped or delivered on weekends or holidays.

Shipment processing time during pre-order days When you have pre-ordered the product which marks that the product will be launched on a specific date then you have to wait till that specific date for that order to be processed. Orders will be processed within 3-4 business days from the launch date of the product.

Note: Orders are not shipped or delivered on weekends or holidays. We put up products on pre-order generally a month before it is launched. So, if you placed an order on the day we started taking pre-orders for any product then you have to wait till the launch date and you have to be assured that we’ll process the product within 3-4 business days from the launch date and then it will be delivered.

In case of high order volume, shipments might get delayed by a few days. We request additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Delivery delays can occasionally occur due to national holidays or nationwide issues which prevent us from shipping orders.

Shipping rates & delivery estimates

We at kathafashion.com provides FREE “STANDARD” SHIPPING ACROSS GLOBAL (restricted country for export from India) COVERING MAXIMUM 19000+ PIN CODES.

Shipment to P.O. boxes or APO/FPO addresses
Express shipping is also available at an "Extra" cost. OR FREE! Express shipping - depends on order quantity as well.

KATHAFAHSION.COM ships to the majority of addresses within INDIA and OVERSEAS.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours. You will be receiving constant emails from our end till you receive your order.

During the pre-order period, you can expect the mail of defined milestones:
- 1st on-order placement
- 2nd on shipping (the launch date of the product)
- After this, you can track every milestone from your end till you receive your order
Order Tracking

At KATHAFASHION you are getting an amazing order tracking feature, Links to track your orders are available in my account menu as well as at the footer. You can easily track with the order tracking feature the whereabouts of your order.

Damages

In case you have received a damaged product, please write a mail to us with an image of the damaged product so that we can take action. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We ship internationally from our website. You can contact us and we’ll ship the order after understanding and considering all your details.

Return policy

There is no return available on any of the products offered on Katha Fashion. For quality defects, photos of that particular order will be sent to info.kathafashion@gmail.com and the quality check team will be replying on that whether the product is exchangeable or not. For quality defects, items in an order will be exchanged with the same product or from the same collection (based on availability). There is no refund for any of the products.

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Katha Fashion

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