West Cosp Craft

Shop Announcement

General Information - Our products are made to order - We accept orders for the production of any unique cosplay props at the request of the customer, we are also ready to work on original images. - Most of our parts are made by hand, or using high-quality 3D printing, we also use molded plastics and resins in matrices, for some orders we combine these or other methods, all in order to achieve the best result. - Our products are processed and assembled by hand, and will have unique features. Therefore, the final products may have slight differences, which is why we use a hand-painted method, this makes each item truly unique! - Lead times for each individual order may vary significantly depending on the current volume of orders and the time required for delivery to your country or region. If you want to receive the goods by a certain date (birthday, holiday or other event), we recommend that you contact us before placing an order to clarify the actual dates! Delivery information - We ship worldwide by airmail. The standard method takes usually 20-30 days (usually). The postal operator does not provide guaranteed delivery times. Actual dates may vary depending on distance, carrier, weather, and other conditions). Unforeseen conditions. We are not responsible for non-compliance with the terms of delivery of the company by the carrier. If you need express shipping, please let us know immediately, we can send the package by DHL or DPD or other services for an additional fee. - If the package is lost on the territory of the Russian Federation and is not found within 3 months (the period specified in the regulations of the Russian Post), within the specified 3 months we will send you a replacement at no additional charge. - In case of loss of the parcel outside the territory of the Russian Federation (after leaving the customs), our workshop is not responsible, replacement or return is not provided. To find your package, you need to apply for an international search at your country's post office. - If your order arrives damaged, we are not responsible for the poor quality of the delivery service. Please contact us. We will try our best to solve your problem. Additional Information • The customer is responsible for paying for shipping costs, as well as any other additional costs and fees. If the props have free shipping, then we use standard shipping (usually), if you need more information, please contact us. • After delivery, you will receive a tracking number for your package, which will allow you to control the delivery process. • The customer is responsible for shipping costs and any other additional charges and fees. In the declaration, we indicate a lower order value than the real one, so that you avoid unnecessary payments. If you would like us to provide other information on the declaration, please let us know. • Our workshop is not responsible if the parcel is detained or arrested at customs. Make sure your country has no import bans on parts made from our materials. For this reason, we do not ship lithium batteries and batteries, they are prohibited for transportation. • Please understand that you must supervise the arrival of the item at the pickup point. In the case of a return of a package marked "unclaimed", no refund is made and for re-sending, you must pay the shipping cost again. Contact us We are always available here, so please feel free to ask any questions. You can also find us on social networks. https://www.instagram.com/westcospcraft/ or email: [email protected]

General Information - Our products are made to order - We accept orders for the production of any unique cosplay props at the request of the customer, we are also ready to woGeneral Information - Our products are made to order - We accept orders for the production of any unique cosplay props at the request of the customer, we are also ready to wo