Question 1

How do I purchase your embroidery designs?

Accepted Answer

Simply browse our collection, select your desired designs, and proceed to checkout. Once your payment is confirmed, you'll receive instant access to download the digital files.

Question 2

What file formats are available for your embroidery designs?

Accepted Answer

Our designs are available in various formats, including DST, PES, JEF, and more. You can choose the format that is compatible with your embroidery machine.

Question 3

Can I request custom sizes or modifications to the designs?

Accepted Answer

Absolutely! We offer customization services to tailor the designs to your specific requirements. Contact us with your requests, and we'll be happy to assist you.

Question 4

Will I receive physical products when purchasing your designs?

Accepted Answer

No, all purchases are for digital files only. You will not receive any physical products. This allows for instant access and eliminates shipping costs.

Question 5

How do I download the embroidery designs after purchasing?

Accepted Answer

Upon completing your purchase, you'll receive an email with download instructions. Alternatively, you can access your downloads directly from your account on our website.

Question 6

What is your refund policy for embroidery designs?

Accepted Answer

Due to the nature of digital products, all sales are final. However, if you encounter any issues with your purchase, please don't hesitate to contact us, and we'll do our best to resolve the issue.

Question 7

Can I sell items made using your embroidery designs?

Accepted Answer

Yes, you're welcome to sell finished products made using our designs. However, selling or sharing the digital files themselves is strictly prohibited.

Question 8

Do you offer discounts for bulk purchases?

Accepted Answer

Yes, we offer discounts for bulk purchases. Contact us for more information on our bulk pricing options.

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