Refund policy

WE'RE HERE TO HELP.

Thanks for shopping at Stevvex. Here, your satisfaction is our first priority. We stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience.

Our shipments are carefully inspected before leaving our warehouse. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.

Conditions for Returns

You have 30 calendar days to return an item from the date of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.

To start a return, contact our customer service at contact@stevvex.com with your complaint and pictures of the faulty goods.

Please note that:

Orders which are sent back to us without first requesting a return will be assessed a 35% cancellation, handling and restocking fee before credit is issued.
Orders which are refused at delivery will be treated as abandoned packages and Stevvex will not be held responsible for any refund, as the they become untraceable.
We cannot accept returns on gift cards.

⚠️ Please note: we cannot accept returns or exchanges of goods damaged by scissors and other sharp objects used to open the package.

Exchanges

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your return request and will promptly ship a new undamaged item to you.

In case a new item will not be available we will provide you with a discount code of the same amount of your purchase to apply to your future orders on our website stevvex.com.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund request after inspecting the item.

If your return is approved, we will initiate a refund exclusively to a PayPal account provided by you. You will receive the credit within a certain amount of days.

Damages and issues

Please inspect your order upon reception and contact us immediately at contact@stevvex.com if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item.

The goods are customer’s responsibility until they have reached our warehouse. Please ensure to package your returned items properly in order to avoid damages. This includes the boxes, packaging and tags.

Shipping costs are nonrefundable. If you receive a refund, any additional fees related to return shipping will be deducted from your refund.

Order Cancellation

An order may be cancelled up until 24 hours after the payment has been processed.

The buyer is responsible for the payment on all orders cancelled after this time, as orders cannot be cancelled once they have been processed in the warehouse.

Please refer to our Order cancellation policy for more detailed information.

Contact Us

If you have any questions on how to return your item to us, or start a return procedure, please contact us at contact@stevvex.com

Stevvex

Shop Bio

All Products

super quality kitchen cleaning bathroom toilet kitchen glass wall cleaning bath brush handle sponge bath bottombathtub c

top quality premium travel coffee mug stainless steel thermos tumbler cups vacuum flask thermo water bottle tea mug ther

unique design kitchen household manual garlic press aluminum alloy garlic maker garlic squeeze garlic press kitchen gadg

unique designed hair dryer holder blower organizer adhesive wall mounted nail free no drilling stainless steel stand too

top quality 50pcs 3d stars glow in the dark wall stickers luminous fluorescent wall stickers for kids baby room bedroom

towel rack over door towel bar hanging holder stainless steel bathroom kitchen cabinet towel rag rack shelf hanger tool

premium quality bathroom kitchen punch corner frame shower shelf wrought iron shampoo storage rack holder with suction c

new incredible 1pcs stainless garlic press household manual garlic press device kitchen press squeezer ginger garlic too

new incredible magic trio peeler set slicer stainless steel peeler shredder cutter multi peel blade kitchen tool

new sharp knife onion garlic vegetable cutter cut onions garlic tomato device shredders slicers cooking tools kitchen ac

2pcs new luxury large spiral shape silicone bundt cake pan 10- inch, bread bakeware mold baking tools cyclone shape cake

new incredible gun bullet skull ice cube maker bullet ice cube tray chocolate mold home bar accessories whiskey wine ice

new incredible 4/6/8/10 inch stainless steel cake spatula butter cream icing frosting knife smoother kitchen pastry cake

new dumpling mould plastic cutter dumpling maker form wrapper presser molds cooking pastry cutter kitchen accessories

5pcs stainless steel fried egg mold pancake mould omelette mold ring cooking fried egg bento shaper kitchen gadget fryin

new eco-friendly 1pcs stainless steel watermelon slicer cutter knife for fruit tools kitchen accessories gadgets waterme

white automatic drink dispenser for fridge gallon magic tap electric water milk drink beverage hands-free dispenser spil

multifunctional ice cube maker creative silica gel gun bullet skull shape tray mold home bar party cool whiskey wine ice

smart soap dispenser for kitchen dishwashing soap pump dispenser kitchen sponge holder handy space saving soap box 2 in

incredible window glass brush wiper airbrush cleaner washing scraper for home bathroom car window cleaning tool kitchen

elegant aluminum magnesium universal woman and men's sunglasses pilot aviation luxury style for driving with uv400 prote

aviation luxury new polarized mens sunglasses pilot style men accessories driving fishing hiking eyewear with uv400 prot

handmade bamboo wood luxury retro men and women polarized sunglasses beach wooden glasses uv 400 protection

elegant polarized round sunglasses luxury brand for men glasses in retro vintage style with uv400

popular steampunk round leon retro original sunglasses for men and woman in vintage style with polarized glasses and uv4

luxury elegent retro round sunglasses mirror round sunglasses polarized glasses for men and women with uv400

high quality modern elegant luxury aviation pilot polarized sunglasses with uv400 protection

luxury elegent vintage retro brand designer polarized sunglasses square classic shades glasses with uv400

150cm pet play water spray splash mat inflatable sprinkler cushion pads outdoor garden fountain toy tub swimming pool fo

foldable dog pool foldable pvc dog pet bath swimming tub play cooling mat swimming pool for large medium dogs cats acces

luxury elegant retro moder oversized square polarized famous sunglasses with uv400 protection for man and boys

luxury elegant square polarized sunglasses brand driving glasses for men and boys with uv400 protection

brand designer driving sunglasses for men polarized sunglasses men in aviation retro design with high quality full metal

elegent vintage retro brand designer polarized sunglasses square classic shades glasses with uv400

luxury elegent sunglasses polarized shades for women,lady and girls with uv400 protection

luxury elegant aluminium magnesium sunglasses round glasses for men with uv400 protection

vintage luxury round sunglasses steampunk universal sunglasses in retro vintage luxury style for man and woman with uv40

summer pools for dogs foldable pet bath swimming tub bathtub outdoor indoor collapsible bathing pool play interactive co

hot black goggle male sunglasses luxury brand men glasses in business high quality luxury modern style with uv400

luxury high quality polarized sunglasses metal frame sunglasses for men in business retro modern style with uv400

new luxury elegent cutom sunglasses driving shades sun glasses for men and boys with uv400 protection

portable dog swimming pool pet bath tub foldable leak-proof pvc safe pet supplies with drain easy clean dog accessories

splash sprinkler pad for dogs kids non-slip thicken dog pool with sprinkler pet summer outdoor play water mat toys for p

pet swimming pool pet sprinkler pad inflatable water spray mat tub summer play cooling mat dog bathtub dog cooling mat p

pet bathing tub foldable dog pool anti-skid safe environmental dog washing station for home large space high strength co

sport men sunglasses polarized outdoor driving sun glasses for female and male with uv400 protection

new elegent original round sunglasses gradient vintage steampunk goggles for women and men with uv400

new luxury elegent round sunglasses polarized vintage goggle for women and male with uv400 protection

foldable dog pool pet bath swimming tub bathtub outdoor indoor collapsible bathing pool for dogs cats kids pool pet bath

new men luxxury elegent sunglasses pilot driving polarized aluminum magnesium driving glasses for male and women with uv

dog swimming pool foldable pet bath swimming tub bathtub pet collapsible bathing pool for dogs cats kids big size bathin

foldable dog swimming pool pet bath swimming tub bathtub outdoor pet swimming pool collapsible bathing pool for dogs cat

new elegent polarized square sunglasses aluminium magnesium sunglasses for men and women with uv400

luxury sping hinge round sunglasses bamboo wood sunglasses for men and women eyewear with uv400 protection

new classic square polarized sunglasses men aluminium driving sun glasses shades for men and boys with uv400 protection

luxury elegent aluminium magnesium sunglasses retro steampunk round glasses polarized sun glasses for women and men with

new luxury zebra wood sunglasses handmade round sunglasses polarized eyewear for men and women with uv400

new night driving sunglasses men yellow lens night vision glasses goggles reduce glare brand designer for women and men

new skateboard wood sunglasses eyeglasses polarized wood sunglasses skateboard real sunglasses for women and men with uv

new sports eyewear aluminium sunglasses polarizedanti-reflective shades for women and men with uv400