Question 1

Is it real Silver / Gold?

Accepted Answer

Of course! All our jewelry are made in Solid 925 Sterling Silver / Solid Gold.

Question 2

Are your Gemstones natural?

Accepted Answer

We offer Natural and Lab-grown precious and semi-precious stones as well as synthetic stones. Information about the original stone in the ring is contained in the product info. In the "Personalization" menu, you can choose the stone that suits your taste.

Question 3

Do you offer a Warranty?

Accepted Answer

Yes. Wrings™ is meticulously handcrafted with the highest standards of quality and excellence, and we are proud of our work. We offer a Limited Lifetime Warranty on the craftsmanship of our jewelry.

Question 4

Can my ring be resized?

Accepted Answer

If the ring size doesn’t fit you - We can change it. It is free. You pay only for the shipping of the item to us. Resizing generally takes one week. However, this could be delayed during peak seasons, such as December.

Question 5

I received damaged product / My product is stolen

Accepted Answer

We are fully responsible for the package until it is delivered to you. If the package was lost or damaged during delivery, don’t worry – we will send a new item for you.

Question 6

Do I have to pay anything extra?

Accepted Answer

International customers are responsible for any import duties or taxes charged by the recipient's country.

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